Return Policy – LYSSÉ
Currency
USD $
- \ Albania\ \ (ALL\ L)](/content/pages/return-policy#/index.html)
- \ Algeria\ \ (DZD\ د.ج)](/content/pages/return-policy#/index.html)
- \ Andorra\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Angola\ \ (AOA\ Kz)](/content/pages/return-policy#/index.html)
- \ Anguilla\ \ (XCD\ $)](/content/pages/return-policy#/index.html)
- \ Antigua & Barbuda\ \ (XCD\ $)](/content/pages/return-policy#/index.html)
- \ Argentina\ \ (ARS\ $)](/content/pages/return-policy#/index.html)
- \ Armenia\ \ (AMD\ դր.)](/content/pages/return-policy#/index.html)
- \ Aruba\ \ (AWG\ ƒ)](/content/pages/return-policy#/index.html)
- \ Australia\ \ (AUD\ $)](/content/pages/return-policy#/index.html)
- \ Austria\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Azerbaijan\ \ (AZN\ ₼)](/content/pages/return-policy#/index.html)
- \ Bahamas\ \ (BSD\ $)](/content/pages/return-policy#/index.html)
- \ Bahrain\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Bangladesh\ \ (BDT\ ৳)](/content/pages/return-policy#/index.html)
- \ Barbados\ \ (BBD\ $)](/content/pages/return-policy#/index.html)
- \ Belgium\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Belize\ \ (BZD\ $)](/content/pages/return-policy#/index.html)
- \ Benin\ \ (XOF\ Fr)](/content/pages/return-policy#/index.html)
- \ Bermuda\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Bhutan\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Bolivia\ \ (BOB\ Bs.)](/content/pages/return-policy#/index.html)
- \ Bosnia & Herzegovina\ \ (BAM\ КМ)](/content/pages/return-policy#/index.html)
- \ Botswana\ \ (BWP\ P)](/content/pages/return-policy#/index.html)
- \ Brazil\ \ (BRL\ R$)](/content/pages/return-policy#/index.html)
- \ British Virgin Islands\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Brunei\ \ (BND\ $)](/content/pages/return-policy#/index.html)
- \ Bulgaria\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Burkina Faso\ \ (XOF\ Fr)](/content/pages/return-policy#/index.html)
- \ Burundi\ \ (BIF\ Fr)](/content/pages/return-policy#/index.html)
- \ Cambodia\ \ (KHR\ ៛)](/content/pages/return-policy#/index.html)
- \ Cameroon\ \ (XAF\ CFA)](/content/pages/return-policy#/index.html)
- \ Canada\ \ (CAD\ $)](/content/pages/return-policy#/index.html)
- \ Cape Verde\ \ (CVE\ $)](/content/pages/return-policy#/index.html)
- \ Caribbean Netherlands\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Cayman Islands\ \ (KYD\ $)](/content/pages/return-policy#/index.html)
- \ Chad\ \ (XAF\ CFA)](/content/pages/return-policy#/index.html)
- \ Chile\ \ (CLP\ $)](/content/pages/return-policy#/index.html)
- \ China\ \ (CNY\ ¥)](/content/pages/return-policy#/index.html)
- \ Colombia\ \ (COP\ $)](/content/pages/return-policy#/index.html)
- \ Comoros\ \ (KMF\ Fr)](/content/pages/return-policy#/index.html)
- \ Congo - Brazzaville\ \ (XAF\ CFA)](/content/pages/return-policy#/index.html)
- \ Cook Islands\ \ (NZD\ $)](/content/pages/return-policy#/index.html)
- \ Costa Rica\ \ (CRC\ ₡)](/content/pages/return-policy#/index.html)
- \ Côte d’Ivoire\ \ (XOF\ Fr)](/content/pages/return-policy#/index.html)
- \ Croatia\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Curaçao\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Cyprus\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Czechia\ \ (CZK\ Kč)](/content/pages/return-policy#/index.html)
- \ Denmark\ \ (DKK\ kr.)](/content/pages/return-policy#/index.html)
- \ Djibouti\ \ (DJF\ Fdj)](/content/pages/return-policy#/index.html)
- \ Dominica\ \ (XCD\ $)](/content/pages/return-policy#/index.html)
- \ Dominican Republic\ \ (DOP\ $)](/content/pages/return-policy#/index.html)
- \ Ecuador\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Egypt\ \ (EGP\ ج.م)](/content/pages/return-policy#/index.html)
- \ El Salvador\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Equatorial Guinea\ \ (XAF\ CFA)](/content/pages/return-policy#/index.html)
- \ Estonia\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Eswatini\ \ (SZL\ E)](/content/pages/return-policy#/index.html)
- \ Ethiopia\ \ (ETB\ Br)](/content/pages/return-policy#/index.html)
- \ Falkland Islands\ \ (FKP\ £)](/content/pages/return-policy#/index.html)
- \ Faroe Islands\ \ (DKK\ kr.)](/content/pages/return-policy#/index.html)
- \ Fiji\ \ (FJD\ $)](/content/pages/return-policy#/index.html)
- \ Finland\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ France\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ French Guiana\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ French Polynesia\ \ (XPF\ Fr)](/content/pages/return-policy#/index.html)
- \ Gabon\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Gambia\ \ (GMD\ D)](/content/pages/return-policy#/index.html)
- \ Georgia\ \ (GEL\ ₾)](/content/pages/return-policy#/index.html)
- \ Germany\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Ghana\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Gibraltar\ \ (GBP\ £)](/content/pages/return-policy#/index.html)
- \ Greece\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Greenland\ \ (DKK\ kr.)](/content/pages/return-policy#/index.html)
- \ Grenada\ \ (XCD\ $)](/content/pages/return-policy#/index.html)
- \ Guadeloupe\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Guatemala\ \ (GTQ\ Q)](/content/pages/return-policy#/index.html)
- \ Guernsey\ \ (GBP\ £)](/content/pages/return-policy#/index.html)
- \ Guinea\ \ (GNF\ Fr)](/content/pages/return-policy#/index.html)
- \ Guinea-Bissau\ \ (XOF\ Fr)](/content/pages/return-policy#/index.html)
- \ Guyana\ \ (GYD\ $)](/content/pages/return-policy#/index.html)
- \ Haiti\ \ (HTG\ G)](/content/pages/return-policy#/index.html)
- \ Honduras\ \ (HNL\ L)](/content/pages/return-policy#/index.html)
- \ Hong Kong SAR\ \ (HKD\ $)](/content/pages/return-policy#/index.html)
- \ Hungary\ \ (HUF\ Ft)](/content/pages/return-policy#/index.html)
- \ Iceland\ \ (ISK\ kr)](/content/pages/return-policy#/index.html)
- \ India\ \ (INR\ ₹)](/content/pages/return-policy#/index.html)
- \ Indonesia\ \ (IDR\ Rp)](/content/pages/return-policy#/index.html)
- \ Ireland\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Israel\ \ (ILS\ ₪)](/content/pages/return-policy#/index.html)
- \ Italy\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Jamaica\ \ (JMD\ $)](/content/pages/return-policy#/index.html)
- \ Japan\ \ (JPY\ ¥)](/content/pages/return-policy#/index.html)
- \ Jersey\ \ (GBP\ £)](/content/pages/return-policy#/index.html)
- \ Jordan\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Kazakhstan\ \ (KZT\ ₸)](/content/pages/return-policy#/index.html)
- \ Kenya\ \ (KES\ KSh)](/content/pages/return-policy#/index.html)
- \ Kiribati\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Kuwait\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Kyrgyzstan\ \ (KGS\ som)](/content/pages/return-policy#/index.html)
- \ Laos\ \ (LAK\ ₭)](/content/pages/return-policy#/index.html)
- \ Latvia\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Lebanon\ \ (LBP\ ل.ل)](/content/pages/return-policy#/index.html)
- \ Lesotho\ \ (LSL\ L)](/content/pages/return-policy#/index.html)
- \ Liberia\ \ (LRD\ $)](/content/pages/return-policy#/index.html)
- \ Liechtenstein\ \ (CHF\ CHF)](/content/pages/return-policy#/index.html)
- \ Lithuania\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Luxembourg\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Macao SAR\ \ (MOP\ P)](/content/pages/return-policy#/index.html)
- \ Madagascar\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Malawi\ \ (MWK\ MK)](/content/pages/return-policy#/index.html)
- \ Malaysia\ \ (MYR\ RM)](/content/pages/return-policy#/index.html)
- \ Maldives\ \ (MVR\ MVR)](/content/pages/return-policy#/index.html)
- \ Malta\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Martinique\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Mauritania\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Mauritius\ \ (MUR\ ₨)](/content/pages/return-policy#/index.html)
- \ Mayotte\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Mexico\ \ (MXN\ $)](/content/pages/return-policy#/index.html)
- \ Moldova\ \ (MDL\ L)](/content/pages/return-policy#/index.html)
- \ Monaco\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Mongolia\ \ (MNT\ ₮)](/content/pages/return-policy#/index.html)
- \ Montenegro\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Montserrat\ \ (XCD\ $)](/content/pages/return-policy#/index.html)
- \ Morocco\ \ (MAD\ د.م.)](/content/pages/return-policy#/index.html)
- \ Mozambique\ \ (MZN\ MTn)](/content/pages/return-policy#/index.html)
- \ Namibia\ \ (NAD\ $)](/content/pages/return-policy#/index.html)
- \ Nauru\ \ (AUD\ $)](/content/pages/return-policy#/index.html)
- \ Nepal\ \ (NPR\ Rs.)](/content/pages/return-policy#/index.html)
- \ Netherlands\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ New Caledonia\ \ (XPF\ Fr)](/content/pages/return-policy#/index.html)
- \ New Zealand\ \ (NZD\ $)](/content/pages/return-policy#/index.html)
- \ Nicaragua\ \ (NIO\ C$)](/content/pages/return-policy#/index.html)
- \ Nigeria\ \ (NGN\ ₦)](/content/pages/return-policy#/index.html)
- \ Niue\ \ (NZD\ $)](/content/pages/return-policy#/index.html)
- \ North Macedonia\ \ (MKD\ ден)](/content/pages/return-policy#/index.html)
- \ Norway\ \ (NOK\ kr)](/content/pages/return-policy#/index.html)
- \ Oman\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Pakistan\ \ (PKR\ ₨)](/content/pages/return-policy#/index.html)
- \ Panama\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Papua New Guinea\ \ (PGK\ K)](/content/pages/return-policy#/index.html)
- \ Paraguay\ \ (PYG\ ₲)](/content/pages/return-policy#/index.html)
- \ Peru\ \ (PEN\ S/)](/content/pages/return-policy#/index.html)
- \ Philippines\ \ (PHP\ ₱)](/content/pages/return-policy#/index.html)
- \ Poland\ \ (PLN\ zł)](/content/pages/return-policy#/index.html)
- \ Portugal\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Qatar\ \ (QAR\ ر.ق)](/content/pages/return-policy#/index.html)
- \ Réunion\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Romania\ \ (RON\ Lei)](/content/pages/return-policy#/index.html)
- \ Rwanda\ \ (RWF\ FRw)](/content/pages/return-policy#/index.html)
- \ Samoa\ \ (WST\ T)](/content/pages/return-policy#/index.html)
- \ San Marino\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ São Tomé & Príncipe\ \ (STD\ Db)](/content/pages/return-policy#/index.html)
- \ Saudi Arabia\ \ (SAR\ ر.س)](/content/pages/return-policy#/index.html)
- \ Senegal\ \ (XOF\ Fr)](/content/pages/return-policy#/index.html)
- \ Serbia\ \ (RSD\ РСД)](/content/pages/return-policy#/index.html)
- \ Seychelles\ \ (SCR\ ₨)](/content/pages/return-policy#/index.html)
- \ Sierra Leone\ \ (SLL\ Le)](/content/pages/return-policy#/index.html)
- \ Singapore\ \ (SGD\ $)](/content/pages/return-policy#/index.html)
- \ Sint Maarten\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Slovakia\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Slovenia\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Solomon Islands\ \ (SBD\ $)](/content/pages/return-policy#/index.html)
- \ South Africa\ \ (ZAR\ R)](/content/pages/return-policy#/index.html)
- \ South Korea\ \ (KRW\ ₩)](/content/pages/return-policy#/index.html)
- \ Spain\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Sri Lanka\ \ (LKR\ ₨)](/content/pages/return-policy#/index.html)
- \ St. Barthélemy\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ St. Helena\ \ (SHP\ £)](/content/pages/return-policy#/index.html)
- \ St. Kitts & Nevis\ \ (XCD\ $)](/content/pages/return-policy#/index.html)
- \ St. Lucia\ \ (XCD\ $)](/content/pages/return-policy#/index.html)
- \ St. Vincent & Grenadines\ \ (XCD\ $)](/content/pages/return-policy#/index.html)
- \ Suriname\ \ (SRD\ $)](/content/pages/return-policy#/index.html)
- \ Sweden\ \ (SEK\ kr)](/content/pages/return-policy#/index.html)
- \ Switzerland\ \ (CHF\ CHF)](/content/pages/return-policy#/index.html)
- \ Taiwan\ \ (TWD\ $)](/content/pages/return-policy#/index.html)
- \ Tanzania\ \ (TZS\ Sh)](/content/pages/return-policy#/index.html)
- \ Thailand\ \ (THB\ ฿)](/content/pages/return-policy#/index.html)
- \ Timor-Leste\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Togo\ \ (XOF\ Fr)](/content/pages/return-policy#/index.html)
- \ Tonga\ \ (TOP\ T$)](/content/pages/return-policy#/index.html)
- \ Trinidad & Tobago\ \ (TTD\ $)](/content/pages/return-policy#/index.html)
- \ Tunisia\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Türkiye\ \ (TRY\ ₺)](/content/pages/return-policy#/index.html)
- \ Turks & Caicos Islands\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Tuvalu\ \ (AUD\ $)](/content/pages/return-policy#/index.html)
- \ Uganda\ \ (UGX\ USh)](/content/pages/return-policy#/index.html)
- \ United Arab Emirates\ \ (AED\ د.إ)](/content/pages/return-policy#/index.html)
- \ United Kingdom\ \ (GBP\ £)](/content/pages/return-policy#/index.html)
- \ United States\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Uruguay\ \ (UYU\ $U)](/content/pages/return-policy#/index.html)
- \ Uzbekistan\ \ (UZS\ so'm)](/content/pages/return-policy#/index.html)
- \ Vanuatu\ \ (VUV\ Vt)](/content/pages/return-policy#/index.html)
- \ Vatican City\ \ (EUR\ €)](/content/pages/return-policy#/index.html)
- \ Venezuela\ \ (USD\ $)](/content/pages/return-policy#/index.html)
- \ Vietnam\ \ (VND\ ₫)](/content/pages/return-policy#/index.html)
- \ Zambia\ \ (ZMW\ K)](/content/pages/return-policy#/index.html)
- \ Zimbabwe\ \ (USD\ $)](/content/pages/return-policy#/index.html)
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Return Policy
We hope you love your new purchase, but if something isn’t quite what you were hoping for, we are happy to accept returns!
It’s easy, we promise! There are just a few rules…
- US orders: You can start a return at anytime by visiting our returns portal.
- International order: To start the returns process, please use our Returns Portal to receive a return label for your order.
- New, unused merchandise may be returned or exchanged within 30 days.
- For US orders: exchanges are hassle-free & free of charge! Returns for a refund will incur a $10 shipping fee that will be deducted from your total refund amount (multiple items could be included in one return).
- For international orders: We do not offer exchanges at the moment.
- Returned items must be unworn and in the condition you received them in. Original tags should be attached.
- If possible, place the item(s) in the original product packaging.
- US Orders: For your convenience you can print your own your return shipping label from our website, visit https://lysse.returnrabbit.app/login to start a return.
- US Orders: If you choose not to use our label that’s okay! However, we do recommend purchasing a tracking number as we are not responsible for lost shipments. Return address: 9955 Westpoint Dr Suite 120 Indianapolis, IN 46256
- International orders: Each return must be sent separately. To ensure a smooth return process, only include items from a single order in each parcel. Each return shipment should use the designated return label provided for that specific order.
- Items marked down 40% or more will be final sale and cannot be exchanged or refunded. If these items are shipped back to our facility we will ship them back to you.
*Please note that all shipping charges are non-refundable.
Exchanges
US orders: When creating your return, you will be asked if you want to exchange, return, or shop for a different item. If choosing to exchange, you will not be charged for shipping. Click here to begin your exchange.
International orders: We do not offer exchanges at the moment.
Refund Timing
- Please allow 10-15 business days from the time we receive your return for refund processing.
- We will credit your original form of payment on the order.
Defective/Damaged Items
If you received a defective or damaged item, please contact via email service@lysse.com. Our phone line is currently undergoing maintenance and will be available again soon. Our customer service hours are Monday - Friday from 9:00 am - 4:00 pm EST.
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